Customer Success Software that Integrates With Salesforce.com

Salesforce.com is a global enterprise cloud computing business providing customer relationship management (CRM) products, although the company has expanded over the years through a number of acquisitions, including social enterprise. The company is based in San Francisco, California, and was founded in 1999 by Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez.

Salesforce.com products include:

• Sales Cloud
• Service Cloud
• ExactTarget Marketing Cloud
• Salesforce1 Platform
• Pardot

Salesforce.com provides other products that include Chatter, Data.com, Work.com, and Desk.com, and also provides a mobile application available for Salesforce1. The company provides training, and certificates in Salesforce.com products, and also created the Salesforce.com Foundation, a philanthropic model.

Salesforce.com offers a large collection of subscription plans on a monthly basis billed annually, depending on the number of users required, starting from $3. The company also offers free trials for various Salesforce.com products to help companies evaluate a particular product, and also offers discounted prices for non-profit organizations.

How to Connect Salesforce.com and Akita

Step 1

Head to the Integrations section in Akita. You’ll find it under Settings (the cog icon ) in the left menu bar.

Step 2

Click the Connect Provider button.

Salesforce.com

Step 3

Select Salesforce.com from the list of available integrations.

Step 4

Click the link to begin the connection process.

Connect

Within Salesforce.com follow the prompts to approve the Akita integration.

That’s it – all done!